SHIPPING POLICY
1. Delivery Methods
We currently offer delivery across Australia using trusted third-party courier services.
Depending on your location and the type of product ordered, deliveries may be fulfilled by Australia Post or other reputable courier partners.
At this time, we do not offer:
In-store pickup
2. Shipping Coverage
We deliver to residential and commercial addresses across Australia, including metropolitan and most regional areas.
Please note:
Bulky or oversized items cannot be delivered to PO Boxes.
Additional delivery charges may apply for remote or hard-to-access locations. If applicable, we will contact you before dispatch.
International shipping is currently unavailable.
3. Processing & Dispatch Times
Orders are typically processed within 2–3 business days after payment is confirmed.
A shipping confirmation email with tracking information (where available) will be sent once your order has been dispatched.
Estimated Delivery Times
Melbourne Metropolitan Area: Approx. 5–7 business days
Other Areas Across Australia: Approx. 2–5 weeks, depending on the destination and carrier schedule.
Custom or Pre-Order Items
For custom-made products or items not currently in stock, please allow approximately 8 weeks for dispatch.
4. Shipping Costs
Victoria (VIC)
A flat delivery fee of AUD $99 applies to all orders delivered within Victoria.
Other Australian States & Territories
A flat delivery fee of AUD $150 applies to most metropolitan areas outside Victoria.
Additional shipping charges may apply for regional, remote or difficult-to-access locations. If applicable, we will contact you before dispatch.
Shipping fees will be displayed at checkout before payment.
5. Installation Services
Currently, we do not provide installation or assembly services.
Products may arrive fully assembled or in flat-pack form with easy-to-follow assembly instructions.
Please refer to the individual product page for assembly details.
6. Delivery Issues
If you are unavailable at the time of delivery, the courier may leave a collection card or arrange a re-delivery in accordance with the courier's procedures.
Please ensure that your delivery address and contact details are accurate when placing your order.
We are not responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete delivery information.
7. Your Rights Under Australian Consumer Law
Nothing in this Shipping Policy limits your rights under the Australian Consumer Law (ACL).
If your order arrives damaged, faulty, incorrect or not as described, you may be entitled to a repair, replacement or refund in accordance with the ACL.
Please contact us as soon as reasonably possible after receiving your order so that we can investigate and resolve the issue promptly.
8. Contact Us
If you have any questions about shipping or delivery, please contact us:
ANYEE LIVING PTY LTD
📧 Email: info@anyeeliving.com.au
📞 Phone: +61 466 019 988
🌐 Website: www.anyeeliving.com.au