SHIPPING POLICY
1. Delivery Methods
We currently offer two reliable delivery options:
• Amazon Fulfilment (FBA or Amazon Shipping)
Fast and efficient delivery through Amazon’s trusted logistics network.
• Standard Shipping (Australia-wide)
Orders are delivered using reputable and reliable courier services.
At this stage, we do not offer:
In-store pick-up
2. Shipping Coverage
We deliver Australia-wide, including metropolitan and regional areas.
Bulky or oversized items cannot be delivered to PO Boxes.
International shipping is currently unavailable.
3. Processing & Dispatch Times
Orders are typically processed within 2–3 business days after payment is confirmed.
A tracking number will be emailed once your order has been dispatched.
Estimated Delivery Times
Metro areas: approx. 3–7 business days
Regional / remote areas: approx. 7–14 business days
Custom or Pre-Order Items
For custom-made products or items not currently in stock, please allow approximately:
📌 8 weeks (2 months) for dispatch
4. Shipping Costs
Victoria (VIC): A flat delivery fee of AUD $99 applies to all orders within Victoria.
Other Australian States & Territories: A flat delivery fee of AUD $150 per order applies.
5. Installation Services
Currently, we do not provide installation or assembly services.
Products may arrive:
Fully assembled or
In flat-pack form with easy-to-follow assembly instructions
(Details are indicated on each product page.)
6. Delivery Issues
If you are not home at the time of delivery:
The courier may leave a collection card, or
Arrange a re-delivery depending on the courier’s procedures.
Please ensure your delivery information at checkout is accurate.
We cannot be held responsible for delays or additional charges resulting from incorrect details.
7. Your Rights Under Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law (ACL).
If your order arrives:
Damaged
Faulty
Incorrect
Not as described
You are entitled to a repair, replacement, or refund as required by ACL.
Please notify us within 7 days of receiving your order so we can resolve the issue promptly.
8. Contact Us
If you have any questions about shipping or delivery, please contact us:
ANYEE LIVING PTY LTD
📧 Email: info@anyeeliving.com.au
📞 Phone: +61 466 019 988
🏢 Address: 57 Beecroft Cres, Templestowe VIC 3106
🌐 Website: www.anyeeliving.com.au